Question

Reports on K2 Five (5.2) throws Object Reference exception

  • 25 February 2020
  • 1 reply
  • 98 views
N
 
After Upgrading to 5.2 and installing the Accumulated updates of May 2019,
the reports tab from the Management portal on any workflow throws the below exception
 
 
Object reference not set to an instance of an object.
  • Type:
    System.NullReferenceException
  • Source:
    SourceCode.Forms.Rendering.Web
  • Method Base
    • Member Type:
      Method
    • Name:
      Render
    • Module
      • Scope Name:
        SourceCode.Forms.Rendering.Web.dll
    • Declaring Type
      • Full Name:
        SourceCode.Forms.Rendering.Web.Renderer
  • Stack Trace:

    at SourceCode.Forms.Rendering.Web.Renderer.Render(Form form, WorkflowViewPosition workflowpos, View workflowView, Dictionary`2 workflowViewStyling)

    at SourceCode.Forms.Runtime.Form.DoLoad()
 

1 reply

KagisoMasha

Hello  @nakhla87,


 


This shows to be a corrupted installation. You can troubleshoot the issue using the techniques below:


 


-Uninstall K2 completely from the Server , re-install the same Version and simply point it to the existing K2 DB .


 


-Manually redeploying the 'Reports.kspx' and 'Reports_update1.kspx' resolves the issue.


 


-Running the 'Repair' option using the K2 setup manager


 


Hope this helps.

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