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Issue with form in work space " loaded over HTTPS, but requested an insecure frame"

  • 14 September 2020
  • 3 replies
  • 66 views

Hi,

 

I have been facing issue with forms not appearing in workspace, after some digging I found out it is not being appeared due to my connection wasnot secure. upon updating the certificate (SSL) of my site I got my connection secured but now it pops up another error (attahched) in my console. could anyone please help me out with this that how may I also shift forms to open on https.

 

thanks in advance!

 

Regards,

Rubab

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Best answer by Esmari 14 September 2020, 09:44

Hi  @rubab ,



As I can imagine you have gathered the issue is mismatched protocols. The content does not load because of an HTTPS protocol error naturally. You aren't able to access HTTP content from a HTTPS parent and vice versa so this results in the insecure frame issue. It looks like it's one of your SmartForms attached to a workflow task.


 


If I were you I would just go fiddle with that specific "frame" - might require it to just be edited, redeployed/checked in to refresh the protocols.


 


However thankfully there are some links you can check out! 



 


Hope you come right!


 


 

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3 replies

Badge +4

Hi  @rubab ,



As I can imagine you have gathered the issue is mismatched protocols. The content does not load because of an HTTPS protocol error naturally. You aren't able to access HTTP content from a HTTPS parent and vice versa so this results in the insecure frame issue. It looks like it's one of your SmartForms attached to a workflow task.


 


If I were you I would just go fiddle with that specific "frame" - might require it to just be edited, redeployed/checked in to refresh the protocols.


 


However thankfully there are some links you can check out! 



 


Hope you come right!


 


 

Userlevel 2
Badge +4

Hi  @rubab 


 


I found the following links that may be helpful with you issue.


 


Issues when using the Content and Location Services Controls:


https://help.k2.com/kb001886


 


K2 smart starters https issue:


https://community.k2.com/t5/K2-blackpearl-Articles/K2-smart-starters-https-issue/ta-p/92675?nobounce


 


Let me know if this was helpful.


 


Regards


HulisaniN

Hi  @Esmari 

 

Thanks for your response. What I did is
1. Ran K2 Setup Manager again, and setup default URLs to start with https
2. Edited and re-deployed my form
It worked.

 

Regards,

Rubab

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