Question

Task Reminder Email (HTML)

  • 23 August 2019
  • 3 replies
  • 179 views

Badge +2

Hi All

 

I thought this was possible but for some reason it doesnt work for me.

I want to add some simple HTML formatting to the task reminder email which I'm generating

For example <b>this text should be in BOLD<b>

 

When I get the email the HTML is ignored and is just displayed as normal text with the tags

 

I'm positive I've been able to do this before?

 

 


3 replies

Good day paulsturmey

 

Please check hotfix here: http://help.k2.com/kb002585.

 

Best,

Sunrise

 

Badge +2

thanks Sunrise

 

This could be the problem... however we are using K2 Cloud so not able to apply such HotFix

I will probably need to contact K2 Support

 

thanks

Paul

The mentioned KB bug was fixed a longtime ago and shipped in K2 Cloud Update 6, K2 Cloud is currently on Update 8 and upgrading to update 9.

HTH
Vernon

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