Question

New build missing service instance

  • 6 August 2019
  • 3 replies
  • 128 views

We had to build a new server with current OS to support the 5.3 version of K2.

We have had K2 since blackpearl days and now that i have the new installation, some of our custom service instances, and also the K2 Connect service instance don't work.

 

the original installation was Program Files (x86)K2 Blackpearl

but now it is Program FilesK2

 

anyone come across the same problems and have a solution?


3 replies

Userlevel 3

Good day Braddo,


Could you kindly please attach screenshots of any error messages that you might be receiving, and furthermore,  this could be based on the connection string not being in the correct format. Though I'm not quite sure as of yet, attaching some screen-shots to see what you re experiencing would be of great help.


 


Kind regards,


Dumisani
 

we use the custom ADSO service instance - it is looking for dlls located in the older blackpearl directory

we also use the K2 Connect for SAP.  this points to the same location

we ended up copying that folder structure to the new server - those 2 errors are gone

 

the next error we have is from designer

SortProperty ViewType not supported

  • Type: 
    System.NotSupportedException
  • Source: 
    SourceCode.HostServerLib
  • Stack Trace: 

    at SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection.RemoteCall(String TypeName, String MethodName, Object[] Parameters, Boolean[] NullList, MarshalMessageType CallType)

    at SourceCode.Hosting.Client.BaseAPI.BaseAPI.RemoteSessionCall(String TypeName, String MethodName, Object[] Parameters, Boolean[] NullList)

    at SourceCode.Forms.Management.FormsManager.DoSessionCall(String method, Object[] parameters)

    at SourceCode.Forms.Management.FormsManager.GetViews(Criteria criteria)

    at SourceCode.Forms.AppStudio.AJAXCall.GetTreeviewByCategory()

    at SourceCode.Forms.AppStudio.AJAXCall.ProcessRequest(HttpContext context)

we are getting an issue with the K2 dashboard also

Method not found: 'System.DateTime SourceCode.Workflow.Client.WorklistItem.get_DueDate()'.

  • Type:
    System.ServiceModel.FaultException`1[SourceCode.Forms.Controls.Web.ControlPack.Service.FrameWork.Failure]
  • Source:
    SourceCode.Forms.Controls.Web.ControlPack.Worklist
  • MethodBase
    • MemberType:
      Method
    • Name:
      OpenWorklist
    • Module

ScopeName:
SourceCode.Forms.Controls.Web.ControlPack.Worklist.dll

DeclaringType

FullName:
SourceCode.Forms.Controls.Web.ControlPack.Service.InternalWorklistServiceStackTrace:

at SourceCode.Forms.Controls.Web.ControlPack.Service.InternalWorklistService.OpenWorklist(WorklistCriteria wlc)

at SourceCode.Forms.Controls.Web.ControlPack.WorklistHandler.ProcessRequest(HttpContext context)

 

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