Solved

Start workflow option missing from SharePoint

  • 6 May 2020
  • 2 replies
  • 173 views

For some reason the link to manually start a workflow or dig into a workflow from a SharePoint online list or library is gone now. K2 integration is still there--I can get to artifacts from the list/library--but the Start Workflow page link is missing in both my prod and dev environments.

 

I'm thinking this needs something like a reg wizard but I've already done that in Prod and it didn't fix it. Anyone know how to correct it?

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Best answer by RayBoone 12 May 2020, 01:24

Found a workaround for now thanks to tech support--flipping the site into "classic" mode. Once I do that I can access the screen and trigger the workflow manually. My SharePoint admin now has a ticket in with K2 on this and has been working with them.

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2 replies

Hi RayBoone,


 


If you reactivate the site collection, does that make any difference? Additionally, if you have recently removed/re-added the K2 for SharePoint app, I would check the App Catalog recycle bin and secondary recycle bin to ensure there aren't any old versions of the app hanging around.


 


HTH,


Emily

Found a workaround for now thanks to tech support--flipping the site into "classic" mode. Once I do that I can access the screen and trigger the workflow manually. My SharePoint admin now has a ticket in with K2 on this and has been working with them.

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