How to configure a different "From Sender" for Form Action rule "Send an E-mail"

  • 16 May 2018
  • 2 replies

Configure Rule Step:

 1. Set and configure an "Event Rule" with the "send an e-mail" Actions Rule.


2. Configure the "send an e-mail" rule "From:" section.

Note: This is where the "From Address"  usually goes from "Environmental Fields > Mail Server"

Give "Send As" Permissions to K2 Service Account:


 1. Navigate to File > Info > Account Settings > Delegate 

2. Click "Add" and Select User from Address Book then click "OK"

Note: You can have either Author or Editor as an option based on security guidlines.

4. User should appear under Delegates Menu:


If successful should see a similar result below:

You may have to configure your SMTP or Exchange settings to get it to work properly.


2 replies

Badge +2

Thank you MichaelS

How does this work from the worflow action this looks like it's a form action?