Question

How long is the delay in adding a user to K2?

  • 16 October 2020
  • 1 reply
  • 22 views

Badge +13

Hi

 

Under category security, i’ve got break inheritance and an AD group assigned access to it.

I’ve added a new user to the AD Group, but the user is unable to see the category - been waiting a while.

 

What is the official wait time for K2 to refresh the identity cache or cycle to update membership locally on the K2 server?

 

Thanks


1 reply

Userlevel 1
Badge +4

You may refer tho this documentation

 

https://help.k2.com/onlinehelp/k2five/icg/current/default.htm#Configure/IDCachePerfomance.htm%3FTocPath%3DConfigure%7CK2%2520Server%7C_____3

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