Question

Security , Management well all tabs disappeared from workspace

  • 22 November 2012
  • 9 replies
  • 358 views

Security , Management well all tabs disappeared from workspace


How can I fix it???


 


9 replies

Hi,


Please contact support to be provided SQL queries to reset the workspace permissions directly from the K2 database.


Regards


Benoit

Hi Benoit


What is their email address please?


Thanks


Rodolfo


 


 


 

Hi Rodolfo,


 


If you have a K2 account, please go to http://portal.k2.com/


Log a support ticket: Support Menu -> Support Ticket -> New Ticket


 


Thanks and regards


Benoit

done


thanks


i hope to get a feedback ASAP


Regards


 


 

Can you log in to the workspace using the k2 service account. Hopefully you can then add your account to the security tab

have done it but no success


How to reset permissions on k2 workspace



  1.  

    1. Truncate [ActionPermission] table will reset all the permissions. Query: TRUNCATE TABLE [K2].[Workspace].[ActionPermission]

    2. After truncate, restart K2 service.



thanks for the support team

How do you restart the K2 service?

Hi  @darxandra,


 


If your server is running as a service, runservices.msc to open the Services Manager, look for K2 blackpearl server, right-click on it, and you will be able to start, stop, or restart the service.  

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