K2 SmartStarters provide preconfigured apps to streamline your processes, built to help you work smarter and get business done faster .
Allow employees to submit change requests through an automated workflow. Once submitted, the request for change can be routed for validation and prioritization.
In the Change Management Requests SmartStarter, the application allows users to submit a Request for Change (RFC) and go through a process of approval and authorization before finally creating an initial Change Plan. The application was designed to be generic and may need some modifications in order to comply with specific implementations.
The request form submitted by a company employee captures the RFC details and passes them onto a Change Analyst role. The person serving as the Change Analyst can then decide whether the information is valid or not. It can also be routed for rework. If the information is valid, a priority will be set, which will determine the authorizing party. The task will be assigned to a Change Manager if the priority is not an emergency. If it is an emergency, the RFC will be routed to the Emergency Change Advisory Board. Following authorization, the RFC will be passed onto the Change Coordinator who will fill out the details of the Change Plan and Change Requirements before submission.
SmartStarters are created on standard K2 artifacts and available to you to use as is or modify. Please Note: SmartStarters are only available to users with a valid K2 Portal account (customers or partners).
Please Click "Download All Files" to accept the EULA and access the Change Management Requests SmartStarter download location and related documentation that explains how to set up and administer