the user is unable to open up the swagger definition and cannot log in with the credentials provided in k2 cloud.
Best answer by Dumisani
Good day ProInception,
Are you making use of an Azure Active Directory account?
If that's the case then you cannot log in to the WorkFlow REST API and the SmartObject OData using Basic Authentication with an Azure Active Directory account that has multi-Factor Authentication (MFA) enabled. Turin off Multi-Factor Authentication before granting consent. You can then turn MFA back on once consent has been granted.
Additionally please note that if you are authenticating with Azure Active Directory (AAD), you will need to grant consent for K2 to access AAD by clicking the SETUP AAD CONSENT button on the Integration > APIs node. See API Configuration for more information.
For more information see Authentication with the Workflow REST API.